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Care Coordination for MassHealth Members


CAWM provides person-centered care coordination services for MassHealth Accountable Care Organization (ACO) members and Managed Care Organization (MCO) members in Western Massachusetts. Our Care Coordinators work with residents of Hampden, Hampshire, Berkshire, and Franklin Counties. We also provide services to residents of Athol, Petersham, Phillipston, and Royalston in Worcester County.


We assist consumers referred to us by their ACO or MCO. If you live in our service area and believe you would benefit from our Care Coordination and LTSS programs, call us at 413-538-9020 or email LTSSCommunityPartner@bhninc.org.

Map of Our Territory

We service the highlighted towns on this map of Western Massachusetts.

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