TeleCare Counseling

Introducing BHNTeleCare

Connecting individuals and families with therapeutic supports by phone or through a secure internet connection.

BHNTeleCare allows current and new clients to access our wide range of counseling supports from a safe and convenient location. BHNTeleCare connects children, youth, adults and families with their therapist, psychiatric prescriber, care coordinator, behavioral support team, recovery coach or other behavioral health team members by phone or through a secure internet connection. 

Clients who need an internet connection or assistance using remote technology can access BHNTeleCare services at several of BHN’s clinic locations. There, clients will be able to use a BHN computer to connect with their providers.

Sessions and therapists available:

  • 8 a.m. to 8 p.m. Monday through Friday
  • Saturday and Sunday from 8 a.m. to 6 p.m.

How to Access BHNTeleCare Phone & Online Virtual Counseling Services

Need help connecting to Zoom? View our Quick Start Guide.

For more information or to request an appointment for services listed below, please call 413-BHN-WORK (413-246-9675)

Child, youth and family services:

  • Early Intervention (birth to age 3)
  • Outpatient Therapy
  • Psychiatric Medication Services
  • Intensive Care Coordination
  • In-Home Therapy
  • In-Home Behavioral Services and Applied Behavior Analysis
  • Therapeutic Mentoring
  • Family Support and Training
  • COVID-19 Specific Group Therapy 

Adult services:

  • Outpatient therapy
  • Psychiatric Medication Services
  • Day Treatment
  • Partial Hospitalization Program
  • Intensive Outpatient Program (substance use focus)
  • COVID-19 Specific Group Therapy 

For a psychiatric emergency, contact BHN Crisis, 24 hours per day, seven days per week at 413-733-6661.

Flyer Downloads

BHNTeleCare Flyer - Spanish
BHNTeleCare Flyer - English