Mental Health

Mental Health
Offering a wide spectrum of counseling programs and services.

Programs

Adult Community Clinical Services (ACCS)
Adult Community Clinical Services (ACCS)
Description

A Department of Mental Health program that helps individuals with mental health issues recover by providing clinical and rehabilitative interventions and other services, including peer, family and housing support.

BHN The Carson Center

77 Mill Street
Westfield, Massachusetts
01085

(413) 568-6141

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Adult Court Clinic (Forensic Mental Health Services)
Adult Court Clinic (Forensic Mental Health Services)
Description

Provides court-ordered mental health and substance use evaluations, including competency to stand trial, criminal responsibility, aid in sentencing, and civil commitments for mental illness (Section 12e) and substance abuse (Section 35).

Services to District and Superior Courts 

  • Competency to stand trial evaluations
  • Criminal responsibility evaluations
  • Aid in sentencing evaluations
  • Probationers’ need for treatment
  • Evaluations for civil commitment of a mentally ill person
  • Consultation and training to courts and probation departments
  • Expert witness testimony
  • Liaison between the criminal justice system and the mental health system, including public and private hospitals and community agencies

Springfield District Court

50 State Street
Springfield, Massachusetts
01103-2021

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Agawam Counseling Center
Agawam Counseling Center
Description

Individual, family and group outpatient therapy.

Hours

Monday-Thursday, 8:30 a.m. to 8 p.m.
Friday, 8:30 a.m. to 5 p.m.

Agawam Counseling Center

30 Southwick Street
Feeding Hills, Massachusetts
01030

(413) 568-1421

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Applied Behavior Analysis
Applied Behavior Analysis
Description

Provides evidence-based treatments for making meaningful behavior changes in youth with autism, fostering basic skills such as eye contact, listening and imitating, as well as complex skills such as reading, conversing and understanding another person’s perspective.

Eligibility
  • Youth under age 21 with a diagnosis of an autism spectrum disorder made by a licensed physician or psychologist
  • Youth exhibits atypical or disruptive behavior that significantly interferes with daily life, or that poses a risk to the youth or others
  • Must be enrolled in a MassHealth managed care plan
Behavioral Health Community Partner
Behavioral Health Community Partner
Description

Behavioral Health Community Partners (BHCPs) provide care management and coordination to meet the physical, behavioral and long-term care needs of MassHealth members, including individuals with disabilities, mental illness, substance use and co-occurring disorders. 

Services Provided: 

  • Home visits
  • Assistance with making appointments
  • Facilitation of referrals for in-home and community services as well as specialty care
  • Reminders about existing appointments
  • Education about chronic conditions
  • Connection to wellness programs
  • Attendance at discharge meetings or provider appointments
BHN The Carson Center for Children and Youth
BHN The Carson Center for Children and Youth

BHN The Carson Center

77 Mill Street
Westfield, Massachusetts
01085

(413) 568-6141

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BHN Valley Human Services
BHN Valley Human Services

BHN Valley Human Services

96 South Street
Ware, Massachusetts
01082

(413) 967-6241

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Community Support Program--CSP
Community Support Program--CSP
Description

A short-term program designed to help adults with mental health or substance use challenges live independently in the community. CSP serves adults who have recently been in or who are at risk for psychiatric hospitalization or admission to detox.
Staff assist individuals with accessing community resources, including:

  • Transportation services*
  • Food pantries
  • Day programs
  • Public entitlements
  • Therapeutic services
  • Housing stability

*CSP can provide short-term transportation assistance to professional appointments while long-term transportation services are being secured via outside providers.
 

Eligibility
  • Adults, 18 and older
  • Recent admission to, or at risk for inpatient behavioral health or detox facility

BHN Carlson Recovery Center

471 Chestnut Street
Springfield, Massachusetts
01107

(413) 737-2439

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Certified Community Behavioral Health Clinic (CCBHC)
Certified Community Behavioral Health Clinic (CCBHC)
Description

CCBHC provides a comprehensive collection of services designed to meet the needs of people of all ages to help bridge and create access to services, stabilize people in crisis and provide necessary behavioral health treatment. 

BHN can help individuals access quality services, including:

  • Outpatient Therapy and Prescribing
  • Medication-Assisted Treatment for Substance Use Disorders
  • Crisis Assessment and Stabilization
  • Screening and Monitoring of your Health Status
  • Care Management, Skill Building, and Health Education
  • Peer and Family Support Services
  • Assistance with Education and Employment Opportunities
  • Care Coordination Services for Children

Questions about accessing services? Call BHN’s Care Management Department at (413) 272-0715 or email caremanagement@bhninc.org

BHN The Carson Center for Adults and Families (CAF)
BHN The Carson Center for Adults and Families (CAF)

BHN The Carson Center

77 Mill Street
Westfield, Massachusetts
01085

(413) 568-6141

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Center for Development
Center for Development
Description

Outpatient clinical services for individuals with developmental disabilities as well as support and consultation for their teams. This involves individual therapy, family therapy, group therapy and case consultation in a variety of settings.

120 Maple Street Suite 219

120 Maple Street
Suite 219
Springfield, Massachusetts
01105

(413) 737-3730

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Children's Behavioral Health Initiative (CBHI)/CSA
Children's Behavioral Health Initiative (CBHI)/CSA
Description

BHN is a contracted provider of MassHealth Children’s Behavioral Health Initiative (CBHI) services, available to MassHealth enrolled children and youth under the age of 21. These services include Intensive Care Coordination; In-Home Therapy; Family Support and Training; In-Home Behavioral Services; Therapeutic Mentoring; and Mobile Crisis Interventions.

78 Main Street

78 Main Street
Ware, Massachusetts
01082

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80 Main Street

80 Main Street
Ware, Massachusetts
01082

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Child Guidance Clinic
Child Guidance Clinic
Description

The Child Guidance Clinic Outpatient program provides comprehensive mental health, educational, developmental, behavioral, and consultative services to children, adolescents, and their families in Springfield and surrounding communities. Our multidisciplinary staff offers a variety of culturally competent programs in our clinic, at numerous community sites, and in homes.

110 Maple Street

110 Maple Street
Springfield, Massachusetts
01105

(413) 733-1423

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City Clinic
City Clinic
Description

Outpatient/inpatient family and group therapy, serving primarily Latino populations.

BHN City Clinic

235 Maple Street
Holyoke, Massachusetts
01040

(413) 532-0389

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DMH Flexible Support Services
DMH Flexible Support Services

BHN The Carson Center

77 Mill Street
Westfield, Massachusetts
01085

(413) 568-6141

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78-80 Main Street

78-80 Main Street
Ware, Massachusetts
01082

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Enhanced Acute Treatment Services (EATS)
Enhanced Acute Treatment Services (EATS)
Description

Treatment for dually-diagnosed individuals with both mental health and substance use disorders

Family Support and Training (Children's Behavioral Health Initiative)
Family Support and Training (Children's Behavioral Health Initiative)
Description

Family Partners work alongside parents and caregivers to assist and empower them to access care on behalf of their children. Family Partners are available to caregivers of youth enrolled in Intensive Care Coordination, Outpatient Therapy and In-Home Therapy.

Eligibility
  • Youth must be under the age of 21
  • Youth must have MassHealth (Standard or CommonHealth)
  • The hub provider (i.e. outpatient therapist, In-Home Therapy team or Intensive Care Coordination care planning team) must include a goal of the treatment or care plan that is likely to be achieved through the services of a Family Partner

110 Maple Street

110 Maple Street
Springfield, Massachusetts
01105

(413) 733-1423

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In-Home Behavioral Services (Children's Behavioral Health Initiative)
In-Home Behavioral Services (Children's Behavioral Health Initiative)
Description

The In-Home Behavioral Services team works with parents and caregivers to help them develop the skills they need to respond effectively to behavioral challenges.The goal of the program is to replace challenging behaviors with healthy, prosocial behavioral alternatives. Services involve 2-4 weekly visits by team members. 

Eligibility
  • Youth under age 21
  • Participation in, and referral by, one of three designated “clinical hub” services including Intensive Care Coordination (ICC), In-Home Therapy, or Outpatient Therapy
  • Must have MassHealth (Standard or CommonHealth) with a Managed Care Organization (MCO) for behavioral health needs
In-Home Therapy
In-Home Therapy
Description

An intensive and flexible service for children and families to address and support behavioral health challenges. Services are provided in any setting where the youth lives or attends school.

Eligibility
  • Youth under age 21
  • Must have MassHealth

BHN The Carson Center

77 Mill Street
Westfield, Massachusetts
01085

(413) 568-6141

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110 Maple Street

110 Maple Street
Springfield, Massachusetts
01105

(413) 733-1423

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78-80 Main Street

78-80 Main Street
Ware, Massachusetts
01082

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Intensive Care Coordination (ICC)
Intensive Care Coordination (ICC)
Description

A voluntary outreach service that coordinates multiple services and supports for youth with serious emotional or behavioral health needs. A Care Coordinator and Family Partner are assigned to work with each youth/family enrolled in the program. 

Eligibility
  • Children and youth under 21 years old with a Serious Emotional Disturbance (SED)
  • The youth needs or currently has multiple services
  • Eligible youth must have MassHealth Standard or CommonHealth with a Managed Care Organization assigned

110 Maple Street

110 Maple Street
Springfield, Massachusetts
01105

(413) 733-1423

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Juvenile Court Clinic (Forensic Mental Health Services)
Juvenile Court Clinic (Forensic Mental Health Services)
Description

BHN Forensic Mental Health Services include BHN Juvenile Court Clinics, which provide mental health expertise to the Courts in Hampden, Hampshire, Franklin, and Berkshire Counties.

Services to Juvenile Courts 

  • Evaluations of Child Requiring Assistance (CRA) cases
  • Evaluations of Delinquency cases (68a)
  • Competency evaluations
  • Specialized evaluations including Sexual Offender Risk Assessments and fire-setting evaluations
  • Expert witness testimony
  • Consultation to court personnel

Dually-Involved Youth (DIY) Services
Services are provided for youth involved in both the Court and child welfare systems. The Juvenile Court Clinic facilitates a multi-disciplinary meeting with families, the Department of Children and Families, Department of Youth Services, and court personnel to promote the development of enhanced cross-system practices that enable achievement of improved youth and family outcomes.

Springfield Juvenile Court

80 State Street
Springfield, Massachusetts
01103-2010

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Liberty Street Clinic
Liberty Street Clinic
Description

The Liberty Street Clinic at Behavioral Health Network offers mental health and substance abuse outpatient treatment to adults using individual, group, and family/couple modalities. At the Liberty Street Clinic, we aim to help people achieve and maintain optimal real world functioning and assistance in pursuing life goals and improving interpersonal relationships.

417 Liberty Street, Entrance D

417 Liberty Street
Entrance D
Springfield, Massachusetts
01104

(413) 301-9337

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Mercy Medical Center (Integration)
Mercy Medical Center (Integration)

Mercy Medical Center

271 Carew Street
Springfield, Massachusetts
01102

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Mt. Tom Center for Mental Health and Recovery
Mt. Tom Center for Mental Health and Recovery
Description

Mount Tom Center for Mental Health and recovery is a community-based outpatient mental health and substance abuse program providing on-site and outreach services in the following areas: child and adolescent, adult (general referrals and program based), developmentally delayed/mental health, substance abuse and dual diagnosis (SA/MH).

BHN Mt. Tom Center

40 Bobala Road
Holyoke, Massachusetts
01040

(413) 532-8016

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Program of Assertive Community Treatment (PACT)
Program of Assertive Community Treatment (PACT)
Description

A comprehensive service model for individuals with a serious illness who have current criminal justice involvement or a history of repetitive criminal justice involvement who may benefit from intensive coordinated services.

417 Liberty Street

417 Liberty Street
Springfield, Massachusetts
01104

(413) 304-2944

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Partial Hospitalization Program (PHP)
Partial Hospitalization Program (PHP)
Description

An effective treatment experience for individuals at high risk for mental health hospitalization or stepping down from a more intensive program through intensive group therapy, Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) skill building, symptom management and recovery planning.

PHP operates 5 hours per day, 5 days per week for 2-5 weeks.

417 Liberty Street, Entrance D

417 Liberty Street
Entrance D
Springfield, Massachusetts
01104

(413) 301-9337

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The Living Room
The Living Room
Description

The Living Room, a bright, open space located at BHN’s main campus in Springfield, is for those coping with a behavioral health issue where peers are available to meet with guests of the program. Often, The Living Room provides a safe space, allowing for someone in crisis to connect with peers, avoiding the emergency room or hospitalization. The concept is to connect those in crisis with those who have been down a similar path and have an intimate understanding of what the struggle is like.

The Living Room is a recovery model that draws from a strength-based approach and enlists the values of hope, peer-to-peer support, empowerment of guests and transparency.

Hours

The Living Room is provided at no cost and is open to walk-ins daily from 7:30 a.m. to 7 p.m., and those needing more assistance are screened by a Living Room supervisor and may stay the night.

417 Liberty Street

417 Liberty Street
Springfield, Massachusetts
01104

(413) 304-2944

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