Mental Health
Programs
Adult Community Clinical Services (ACCS)
Adult Community Clinical Services (ACCS)
Adult Community Clinical Services (ACCS) is a Department of Mental Health (DMH) program that helps adults living with a mental illness recover and thrive by providing clinical and rehabilitative interventions. BHN's diverse team provides support using their unique skills, training, and experiences to help members reach their individual recovery goals.
The ACCS program provides:
- Support for obtaining and maintaining safe and affordable housing, which may include subsidies and supported living environments
- Support for finding and sustaining work
- Practical help with gaining skills in managing life’s tasks and making independent choices
- Help managing finances, along with budgeting support and emergency planning
- Meetings with ACCS peers to share their personal experience with recovery
- Participation in structured plans with proven success to strengthen personal safety and wellbeing including "Wellness Recovery Action Planning" "(WRAP)
- Help connecting to educational opportunities
- Useful tools and skills for support when times are hard, as well as connection to other mental health providers
- Support and further connecting with community and its resources
BHN’s ACCS Program is a closed referral program. Individuals 18+ must be referred by DMH to be eligible. If interested in enrolling, please consult with your mental health providers or contact DMH directly to apply or for more information, (413) 587-6200 or 1-888-967-6622. Once accepted, DMH will then make a referral to the ACCS program if appropriate.
For help with enrolment as a new client or other inquiries regarding this program, call BHN, (413) 572-4421.
Adult Court Clinic (Forensic Mental Health Services)
Adult Court Clinic (Forensic Mental Health Services)
Provides court-ordered mental health and substance use evaluations, including competency to stand trial, criminal responsibility, aid in sentencing, and civil commitments for mental illness (Section 12e) and substance abuse (Section 35).
Services to District and Superior Courts
- Competency to stand trial evaluations
- Criminal responsibility evaluations
- Aid in sentencing evaluations
- Probationers’ need for treatment
- Evaluations for civil commitment of a mentally ill person
- Consultation and training to courts and probation departments
- Expert witness testimony
- Liaison between the criminal justice system and the mental health system, including public and private hospitals and community agencies
For more information call (413) 748-7701.
Agawam Counseling Center
Agawam Counseling Center
Individual, family, and group outpatient therapy.
To request services through this program as a new client, call (413)246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413)786-6410.
Monday-Thursday, 8:30 a.m. to 8 p.m.
Friday, 8:30 a.m. to 5 p.m.
Applied Behavior Analysis
Applied Behavior Analysis
Provides evidence-based treatments for making meaningful behavior changes in youth with autism, fostering basic skills such as eye contact, listening and imitating, as well as complex skills such as reading, conversing and understanding another person’s perspective.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 733-1423.
- Youth under age 21 with a diagnosis of an autism spectrum disorder made by a licensed physician or psychologist
- Youth exhibits atypical or disruptive behavior that significantly interferes with daily life, or that poses a risk to the youth or others
- Must be enrolled in a MassHealth managed care plan
Behavioral Health Community Partner
Behavioral Health Community Partner
Behavioral Health Community Partners (BHCPs) provide care management and coordination to meet the physical, behavioral and long-term care needs of MassHealth members, including individuals with disabilities, mental illness, substance use and co-occurring disorders.
Services Provided:
- Home visits
- Assistance with making appointments
- Facilitation of referrals for in-home and community services as well as specialty care
- Reminders about existing appointments
- Education about chronic conditions
- Connection to wellness programs
- Attendance at discharge meetings or provider appointments
BHN The Carson Center for Children and Youth
BHN The Carson Center for Children and Youth
Provides outpatient behavioral health services to children, adolescents, and families in Westfield and neighboring communities. CCY staff work with individuals with a range of emotional and psychiatric concerns that may include depression, anxiety, poor self-esteem, behavioral difficulties, parent-child conflict, adjustment problems (changes in family life or circumstances), ADHD or eating disorders.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 568-1421.
Youth ages 2-21
Monday-Thursday
8:30 a.m. - 8 p.m.
Friday
8:30 a.m. - 6 p.m.
BHN Valley Human Services
BHN Valley Human Services
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 967-6241.
Community Support Program--CSP
Community Support Program--CSP
A short-term program designed to help adults with mental health or substance use challenges live independently in the community. CSP serves adults who have recently been in or who are at risk for psychiatric hospitalization or admission to detox.
Staff assist individuals with accessing community resources, including:
- Transportation services*
- Food pantries
- Day programs
- Public entitlements
- Therapeutic services
- Housing stability
*CSP can provide short-term transportation assistance to professional appointments while long-term transportation services are being secured via outside providers.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 733-1431.
- Adults, 18 and older
- Recent admission to, or at risk for inpatient behavioral health or detox facility
GAP Care Management
GAP Care Management
GAP provides a comprehensive collection of services designed to meet the needs of people of all ages to help bridge and create access to services, stabilize people in crisis and provide necessary behavioral health treatment.
BHN can help individual’s access quality services, including:
- Connecting individuals to outpatient therapy and prescribing
- Referral support for medication assisted treatment for substance use disorders
- Screening and monitoring of your health status
- Care management, skill building, and health Education
- Peer and family support services
- Assistance with education and employment opportunities
- Care coordination services for children
- Assistance with insurance coverage
- Housing resources
Questions about accessing services? Call BHN’s Care Management Department at (413) 272-0715 or email caremanagement@bhninc.org
BHN The Carson Center for Adults and Families (CAF)
BHN The Carson Center for Adults and Families (CAF)
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 568-6141.
Center for Development
Center for Development
Outpatient clinical services for individuals with developmental disabilities as well as support and consultation for their teams. This involves individual therapy, family therapy, group therapy and case consultation in a variety of settings.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call:
- Springfield (413) 737-3730
- Westfield (413) 568-6141
Children's Behavioral Health Initiative (CBHI)/CSA
Children's Behavioral Health Initiative (CBHI)/CSA
BHN is a contracted provider of MassHealth Children’s Behavioral Health Initiative (CBHI) services, available to MassHealth enrolled children and youth under the age of 21. These services include Intensive Care Coordination; In-Home Therapy; Family Support and Training; In-Home Behavioral Services; Therapeutic Mentoring; and Mobile Crisis Interventions.
Child Guidance Clinic
Child Guidance Clinic
The Child Guidance Clinic Outpatient program provides comprehensive mental health, educational, developmental, behavioral, and consultative services to children, adolescents, and their families in Springfield and surrounding communities. Our multidisciplinary staff offers a variety of culturally competent programs in our clinic, at numerous community sites, and in homes.
To request services through this program as a new client, call (413)246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 732-7419.
City Clinic
City Clinic
Outpatient/inpatient family and group therapy, serving primarily Latino populations.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call: (413) 532-0389
DMH Family Support
DMH Family Support
DMH Flexible Support Services
DMH Flexible Support Services
Enhanced Acute Treatment Services (EATS)
Enhanced Acute Treatment Services (EATS)
Treatment for dually-diagnosed individuals with both mental health and substance use disorders.
For information call (413) 733-1423.
Family Support and Training (Children's Behavioral Health Initiative)
Family Support and Training (Children's Behavioral Health Initiative)
Family Partners work alongside parents and caregivers to assist and empower them to access care on behalf of their children. Family Partners are available to caregivers of youth enrolled in Intensive Care Coordination, Outpatient Therapy and In-Home Therapy.
- Youth must be under the age of 21
- Youth must have MassHealth (Standard or CommonHealth)
- The hub provider (i.e. outpatient therapist, In-Home Therapy team or Intensive Care Coordination care planning team) must include a goal of the treatment or care plan that is likely to be achieved through the services of a Family Partner
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call: (413) 846-4300.
In-Home Behavioral Services (Children's Behavioral Health Initiative)
In-Home Behavioral Services (Children's Behavioral Health Initiative)
The In-Home Behavioral Services team works with parents and caregivers to help them develop the skills they need to respond effectively to behavioral challenges.The goal of the program is to replace challenging behaviors with healthy, prosocial behavioral alternatives. Services involve 2-4 weekly visits by team members.
To request services through this program as a new client, call (413) 246-9675.
- Youth under age 21
- Participation in, and referral by, one of three designated “clinical hub” services including Intensive Care Coordination (ICC), In-Home Therapy, or Outpatient Therapy
- Must have MassHealth (Standard or CommonHealth) with a Managed Care Organization (MCO) for behavioral health needs
In-Home Therapy
In-Home Therapy
An intensive and flexible service for children and families to address and support behavioral health challenges. Services are provided in any setting where the youth lives or attends school.
To request services through this program as a new client, call (413) 246-9675.
- Youth under age 21
- Must have MassHealth
Intensive Care Coordination (ICC)
Intensive Care Coordination (ICC)
A voluntary outreach service that coordinates multiple services and supports for youth with serious emotional or behavioral health needs. A Care Coordinator and Family Partner are assigned to work with each youth/family enrolled in the program.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 846-4300.
- Children and youth under 21 years old with a Serious Emotional Disturbance (SED)
- The youth needs or currently has multiple services
- Eligible youth must have MassHealth Standard or CommonHealth with a Managed Care Organization assigned
Juvenile Court Clinic (Forensic Mental Health Services)
Juvenile Court Clinic (Forensic Mental Health Services)
BHN Forensic Mental Health Services include BHN Juvenile Court Clinics, which provide mental health expertise to the Courts in Hampden, Hampshire, Franklin, and Berkshire Counties.
Services to Juvenile Courts
- Evaluations of Child Requiring Assistance (CRA) cases
- Evaluations of Delinquency cases (68a)
- Competency evaluations
- Specialized evaluations including Sexual Offender Risk Assessments and fire-setting evaluations
- Expert witness testimony
- Consultation to court personnel
Dually-Involved Youth (DIY) Services
Services are provided for youth involved in both the Court and child welfare systems. The Juvenile Court Clinic facilitates a multi-disciplinary meeting with families, the Department of Children and Families, Department of Youth Services, and court personnel to promote the development of enhanced cross-system practices that enable achievement of improved youth and family outcomes.
For more information call (413) 351-8557.
Liberty Street Clinic
Liberty Street Clinic
The Liberty Street Clinic at Behavioral Health Network offers mental health and substance abuse outpatient treatment to adults using individual, group, and family/couple modalities. At the Liberty Street Clinic, we aim to help people achieve and maintain optimal real-world functioning and assistance in pursuing life goals and improving interpersonal relationships.
To request services through this program as a new client, call (413) 246-9675:
To reach existing providers through this program or for other inquiries regarding this program, call (413) 734-3151
Mercy Medical Center (Integration)
Mercy Medical Center (Integration)
Mt. Tom Center for Mental Health and Recovery
Mt. Tom Center for Mental Health and Recovery
Mount Tom Center for Mental Health and recovery is a community-based outpatient mental health and substance abuse program providing on-site and outreach services in the following areas: child and adolescent, adult (general referrals and program based), developmentally delayed/mental health, substance abuse and dual diagnosis (SA/MH).
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 536-5473.
Program of Assertive Community Treatment (PACT)
Program of Assertive Community Treatment (PACT)
A comprehensive service model for individuals with a serious illness who have current criminal justice involvement or a history of repetitive criminal justice involvement who may benefit from intensive coordinated services.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 734-3151.
Partial Hospitalization Program (PHP)
Partial Hospitalization Program (PHP)
An effective treatment experience for individuals at high risk for mental health hospitalization or stepping down from a more intensive program through intensive group therapy, Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) skill building, symptom management and recovery planning.
PHP operates 5 hours per day, 5 days per week for 2-5 weeks.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 734-3151.
The Living Room
The Living Room
The Living Room, a bright, open space located at BHN’s main campus in Springfield, is for those coping with a behavioral health issue where peers are available to meet with guests of the program. Often, The Living Room provides a safe space, allowing for someone in crisis to connect with peers, avoiding the emergency room or hospitalization. The concept is to connect those in crisis with those who have been down a similar path and have an intimate understanding of what the struggle is like.
The Living Room is a recovery model that draws from a strength-based approach and enlists the values of hope, peer-to-peer support, empowerment of guests and transparency.
The Living Room is provided at no cost and is open to walk-ins daily from 7:30 am to 7 pm, and those needing more assistance are screened by a Living Room supervisor and may stay the night.
For more information call (413) 310-3312.
