BHN is experiencing issues with our email server and we are working diligently to get it back up and running. Please call for assistance. For a psychiatric emergency, call BHN Crisis, 24 hours per day, seven days per week at 413-733-6661. If you are having trouble reaching your provider call 413-BHN-WORK (413-246-9675) for assistance.
As MA continues to be impacted by Coronavirus (COVID-19) the health and safety of Behavioral Health Network (BHN) employees and individuals served remains our top priority. As a healthcare provider we are taking all steps necessary to ensure our essential services continue to be available to those who need them.
To contribute to community health and safety, BHN has adopted social distance recommendations provided by public health officials. Where feasible, staff will work remotely and individuals will be served via remote technologies. In addition, BHN has increased its worksite disinfection protocols to reduce exposure to the virus.
Behavioral Health Community Partners (BHCPs) provide care management and coordination to meet the physical, behavioral and long-term care needs of MassHealth members, including individuals with disabilities, mental illness, substance use and co-occurring disorders.
Assistance with making appointments
Facilitation of referrals for in-home and community services as well as specialty care
Reminders about existing appointments
Education about chronic conditions
Connection to wellness programs
Attendance at discharge meetings or provider appointments
Certified Community Behavioral Health Clinic (CCBHC)
CCBHC provides a comprehensive collection of services designed to meet the needs of people of all ages to help bridge and create access to services, stabilize people in crisis and provide necessary behavioral health treatment.
BHN can help individuals access quality services, including:
Outpatient Therapy and Prescribing
Medication-Assisted Treatment for Substance Use Disorders
Crisis Assessment and Stabilization
Screening and Monitoring of your Health Status
Care Management, Skill Building, and Health Education
Peer and Family Support Services
Assistance with Education and Employment Opportunities
Care Coordination Services for Children
Questions about accessing services? Call BHN’s Care Management Department at (413) 272-0715 or email email@example.com
Children's Behavioral Health Initiative (CBHI)/CSA
BHN is a contracted provider of MassHealth Children’s Behavioral Health Initiative (CBHI) services, available to MassHealth enrolled children and youth under the age of 21. These services include Intensive Care Coordination; In-Home Therapy; Family Support and Training; In-Home Behavioral Services; Therapeutic Mentoring; and Mobile Crisis Interventions.
CSP for People Experiencing Chronic Homelessness (CSPECH)
CSPECH serves individuals with a diagnosed mental health disorder who have been without stable housing for a significant period of time. CSPECH provides non-clinical support services to adults who have experienced chronic homelessness and are now entering into a Housing First placement.
The goal of CSPECH is to provide community-based support to increase housing stability and prevent avoidable hospitalizations. Staff assist individuals with accessing community resources, including transportation services, food pantries, day programs, public entitlements, and therapeutic services.
Individuals must have MA Behavioral Health Partnership (MBHP) insurance and meet admission criteria
A voluntary outreach service that coordinates multiple services and supports for youth with serious emotional or behavioral health needs. A Care Coordinator and Family Partner are assigned to work with each youth/family enrolled in the program.
Children and youth under 21 years old with a Serious Emotional Disturbance (SED)
The youth needs or currently has multiple services
Eligible youth must have MassHealth Standard or CommonHealth with a Managed Care Organization assigned
One Care provides team-based, comprehensive medical and behavioral health care management and coordination services to members with chronic medical problems, intellectual disabilities, behavioral health issues, and substance use disorders.
Adults, ages 21 – 64
Must have Commonwealth Care Alliance insurance
Receive services from BHN or Holyoke Health Center
Residents of Franklin, Hampden, Hampshire Counties
The Planned Approach To Community Health (PATCH) program provides planning and assistance to individuals seeking access to essentials such as food, housing, and health care, as well as addiction treatment, domestic violence services, continuing education, and career guidance
A part of BHN’s Integration program, Primary Care Behavioral Health has the goal of integrating behavioral health services to improve the health outcomes of the individuals we serve. PCBH provides targeted, flexible behavioral health support in the primary care setting through treatment that is person-centered, evidence-informed, and focused on collaborate goal-setting.