Integrated Care
Programs
Baystate (Integration)
Baystate (Integration)
Behavioral Health Community Partner
Behavioral Health Community Partner
Behavioral Health Community Partners (BHCPs) provide care management and coordination to meet the physical, behavioral and long-term care needs of MassHealth members, including individuals with disabilities, mental illness, substance use and co-occurring disorders.
Services Provided:
- Home visits
- Assistance with making appointments
- Facilitation of referrals for in-home and community services as well as specialty care
- Reminders about existing appointments
- Education about chronic conditions
- Connection to wellness programs
- Attendance at discharge meetings or provider appointments
Children's Behavioral Health Initiative (CBHI)/CSA
Children's Behavioral Health Initiative (CBHI)/CSA
BHN is a contracted provider of MassHealth Children’s Behavioral Health Initiative (CBHI) services, available to MassHealth enrolled children and youth under the age of 21. These services include Intensive Care Coordination; In-Home Therapy; Family Support and Training; In-Home Behavioral Services; Therapeutic Mentoring; and Mobile Crisis Interventions.
Intensive Care Coordination (ICC)
Intensive Care Coordination (ICC)
A voluntary outreach service that coordinates multiple services and supports for youth with serious emotional or behavioral health needs. A Care Coordinator and Family Partner are assigned to work with each youth/family enrolled in the program.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 846-4300.
- Children and youth under 21 years old with a Serious Emotional Disturbance (SED)
- The youth needs or currently has multiple services
- Eligible youth must have MassHealth Standard or CommonHealth with a Managed Care Organization assigned
Mercy Medical Center (Integration)
Mercy Medical Center (Integration)
One Care Program
One Care Program
One Care provides team-based, comprehensive medical and behavioral health care management and coordination services to members with chronic medical problems, intellectual disabilities, behavioral health issues, and substance use disorders.
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 272-0715.
- Adults, ages 21 – 64
- Must have Commonwealth Care Alliance insurance
- Receive services from BHN or Holyoke Health Center
- Residents of Franklin, Hampden, Hampshire Counties
PATCH/Under 5 Thrive
PATCH/Under 5 Thrive
The Planned Approach To Community Health (PATCH) program provides planning and assistance to individuals seeking access to essentials such as food, housing, and health care, as well as addiction treatment, domestic violence services, continuing education, and career guidance
Primary Care Behavioral Health
Primary Care Behavioral Health
A part of BHN’s Integration program, Primary Care Behavioral Health has the goal of integrating behavioral health services to improve the health outcomes of the individuals we serve. PCBH provides targeted, flexible behavioral health support in the primary care setting through treatment that is person-centered, evidence-informed, and focused on collaborate goal-setting.
SHIFT
SHIFT
To request services through this program as a new client, call (413) 246-9675.
To reach existing providers through this program or for other inquiries regarding this program, call (413) 272-0715.
