Those Who Serve: Ken Albano

Feb 28, 2024

Celebrating Ken Albano's 35 Years of Service to BHN

The year was 1988. The merger of four clinics that created BHN was still four years in the future. Kenneth Albano was beginning his legal career as a new associate at Bacon Wilson law firm in Springfield, where he was advised to become involved with the community through non-profit board service. A senior partner was stepping down from service on the board of the Hampden District Mental Health Center in Springfield; Ken “rolled up his sleeves” and never looked back. 


For the past 35 years, Ken has served the board of BHN, including chairman for a few different terms, providing unwavering, intentional, and principled leadership through significant challenges, change, and growth. Effective January 2024, Ken stepped back from his board role and into a role as BHN’s General Counsel, through Bacon Wilson.  


We share Ken’s story, celebrating his significant commitment to BHN!

The board of directors at Hampden District Mental Health Center was small and times were hard. Ken remembers that by 1990, with an annual revenue of less than $1 million, the clinic was struggling and had trouble making payroll. Talks ensued with three other small mental health clinics: The Child Guidance Clinic of Springfield, Agawam Counseling Center, and Community Care Mental Health Center. After significant collaboration and engagement of over 75 board members and leaders of the four entities, on July 1, 1992, the Behavioral Health Network was born. Ken worked actively in negotiating the mergers of these four entities and served as the Chair of the newly formed combined entity.   

Ken Albano

As Chairman Ken described in the annual meeting of 1993, “It has been approximately one year since the merger by and among (CGC, CCMHC, ACC and HDMHC) was effectuated. The months prior thereto were filled with unknown expectations from respective Boards, Executive officers, and employees coupled with concern over the notion of change. What has emerged during the past year is a feeling of oneness that is the direct result of the efforts and dedication displayed by those individuals and organizations who now operate the most qualified mental health service organization in Western Massachusetts, known as the Behavioral Health Network.” 


In reflecting on his 35 years of service to BHN and the community, Ken shares, “It has been a rewarding task, to say the least. To see what has been accomplished in the communities is really cool. To work with executive leaders like Kathy Wilson and Steve Winn. To sit at the annual meetings and see the staff and what they give back to the community is really impressive.


“There are always budget issues. It can be tough projecting losses going into the end of the year. Sometimes Kathy Wison would come with her pile of stuff to present to the board. And the look on her face was that this is not going to be a good one.  She would bring headaches, regulator demands, and issues that may impact staffing and budgeting; and she would look to the board for advice and recommendations. Sometimes it was troubling to hear that we may get cut, but more often than not we get good news - we got another contract, got a contract renewed, etc. And it was so rewarding to get to the end of the year and realize enough to give back to staff.” 


When asked what kept him connected to BHN specifically for so many years, Ken said without hesitation, “My colleagues on the board over the years. Whenever we went through mergers, the concern of both sites was who would make up the new board. When I look around the room at a board meeting, it is tough to tell you who came from where because we have molded as a team and work as a team so well. I have really enjoyed the ride and colleagues I have worked with.” 


The mission of BHN has also kept Ken engaged all these years. “There is not a person on the planet that doesn’t have a family, colleague, or friend that has a mental health issue. I would be shocked if someone said that they didn’t know someone who needed help. I have referred plenty of people to BHN. Often, I get a thank you card in the mail 30 days later and I am amazed about the improvement they have made.” 


In addition to the critical role of BHN’s board of directors, Ken also credits the success of BHN to our dedicated staff and leadership. “I can’t say enough about them. They put their heart and soul into this mission and what they do for a living. Kudos to them as well! It is the people behind the scenes that make it work.” 


Ken’s words in the annual meeting of 1994 are no less true in 2024 than they were then. “I have a keen sense of responsibility to BHN in both good times and bad times. My function and role as chairman have been made effortless through the guidance and dedication given by all directors, officers, and staff of what most consider to be the most qualified mental health service organization.” 


Thank you, Ken for your leadership and unwavering support of BHN’s executive team, leadership and staff. We are grateful for your partnership and look forward to our continued engagement with you and Bacon Wilson!

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