When Your Child Is Struggling, You Don’t Have to Face It Alone

January 15, 2026

Woman comforts a child sitting outdoors, with a hand on the child’s head and a concerned expression

When a child is having a hard time at home or school, it can leave families feeling overwhelmed, exhausted, and unsure where to turn. Many caregivers share that they’ve tried everything they can think of, yet their child still needs more support. You’re not alone in this. We’re here to help youth and families navigate these challenges with compassion, practical tools, and a team that walks alongside you every step of the way.

Our programs offer in‑home, community‑based or clinic-based support designed to meet families where they are. Whether you need daily contact with a parent partner who had similar struggles, or weekly visits from a therapist, we build a team and plan that fits your family’s unique needs.

When your child is struggling at home or at school, it can feel overwhelming. You may not know where to turn or what to try next. The good news is that you don't have to navigate these challenges alone.

At BHN, we're here to support you and your family with compassionate care, practical tools, and services tailored to your unique needs. Our in-home, community-based, and clinic-based programs are designed to meet you where you are. Whether you need support from a parent partner with lived experience, therapy services, or a combination of supports, we'll work with you to create a plan that helps your family move forward.

Our Programs

Family‑Based Intensive Treatment / In Home Therapy
Short term in-home programs that brings a team right to your family, to help you:

Stabilize during tough moments
Strengthen relationships
Build skills and routines

Families also receive:

24/7 support
Flexible scheduling
Help connecting to ongoing services.
Intensive Care Coordination
This program supports families who are juggling many providers or systems. We:

Bring everyone together in one coordinated plan
Support communication across schools, mental health providers, and community agencies
Create a care plan that reflects the youth’s and family’s goals
Make sure everyone is working as a team
Family Support & Training
Caregivers are paired with a Family Partner — someone who has been through similar experiences and truly understands. Family Partners provide emotional support and help you:

Find the right supports
Advocate with providers for your needs
Build skills
Build a strong network of resources
In Home Behavioral Support
Having trouble specifically with challenging behaviors? This program uses applied behavioral analysis skills to help children and caregivers replace challenging behaviors with healthy prosocial behaviors.

How to Get Help or Make a Referral

BHN provides services across Western Massachusetts and Central Massachusetts. Connect with us, and we’ll guide you to the programs that fit your family’s needs.

Western MA: Call (413) 301‑9355 or use our online referral form
Central MA: Provided through Together for Families, a partnership with LUK. Call (978) 829‑2222 or email referrals@luk.org

Communities We Serve

Western MA: Agawam, Belchertown, Blandford, Chester, Chicopee, East Longmeadow, Feeding Hills, Granby, Granville, Hampden, Holyoke, Huntington. Ludlow, Longmeadow, Monson, Montgomery, Palmer, Russell, Southampton, South Hadley, Southwick, Springfield, Tolland, Ware, Westfield, West Springfield, Wilbraham

Central MA: Ashby, Auburn, Ayer, Barre, Berlin, Bolton, Boylston, Clinton, Fitchburg, Grafton, Groton, Hardwick, Harvard, Holden, Lancaster, Leicester, Leominster, Lunenburg, Millbury, New Braintree, Oakham, Paxton, Pepperell, Princeton, Rutland, Shrewsbury, Shirley, Spencer, Sterling, Townsend, West Boylston, Worcester