Those Who Serve: Carmen

May 21, 2019

Assistant Program Director for BHN’s Adult Community Clinical Services Program Carmen Quinones, the Assistant Program Director for ACCS, is no stranger to artistic expression. “My father was an artist, so art was always a part of our household — I’ve been drawing since I could talk.”

Carmen joined BHN two years ago as a Care Coordinator for the Adult Community Clinical Services program in Westfield (formerly known as the CBFS program), bringing her passion for art with her. Eventually, a number of local art exhibits caught her attention, citing exhibits hosted by the National Alliance on Mental Illness and Holyoke Community College, as sources of inspiration. As May approached, Carmen saw an opportunity to align a possible art exhibit with May Mental Health Month.

On May 11 last year, the walls within The Mill at Crane Pond in Westfield came to life when Carmen organized the art exhibit featuring paintings, photographs, sculptures, and other forms of art created by program participants and employees. In the words of the Carmen, “We have a lot of talented program participants and staff [and] it was very rewarding seeing how proud our participants were showcasing their artwork.”

The process of turning her idea into a reality was no small feat — “It was an intense process,” she recalls, “we didn’t expect as many pieces as we got; they kept flooding in past the deadline.”

Yet, the process also revealed the depth of Carmen’s generosity. She cites one participant who spent hours creating paintings for the exhibit, but couldn’t afford the supplies to display and frame them — “I ended up taking all 8 of her paintings home with me and spent a couple hours framing them myself.” Another participant had been passionate about photography during his childhood and teenage years but gave it up as an adult. “He had tons and tons of old photographs in his attic, and this exhibit gave him an opportunity to showcase his work for the first time in decades. His reaction meant the world to me — he was so proud to display his work again.”


Naturally, the exhibit’s resounding success led to questions about future exhibits within BHN, to which Carmen responds, “I’m still recovering from this one!” “It was very rewarding to see how program participants felt as a result — they were so happy and so proud to showcase their work,” she continued, “it’s no secret our walls are boring, blank canvases waiting to be filled — everyone was so excited to see the walls come alive with color.”

In the end, Carmen’s art exhibit became a symbol of something larger than the display of art — “I think it just goes to show that anything is possible with some inspiration and determination.”

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February 22, 2026
Clinic & Outreach Services – Telehealth Only Due to severe weather, all BHN clinic and outreach services will be provided by phone or video only on Monday, February 23. No in‑person services will be available in these programs. Programs Operating as Usual Psychiatric Crisis Services : Open for in-person and telehealth visits. All residential and 24-hour programs : Operating as usual . Medication Addiction Treatment (MAT) Programs – Eastern MA CLOSED for patient treatment on Monday, February 23 . This includes MAT programs in Somerville, Lawrence, Hyannis, Brockton, and Attleboro . Medication Addiction Treatment (MAT) – Western MA MAT programs in Springfield, Holyoke, Greenfield, and Orange will be open with abbreviated hours. If you have questions, please contact your provider directly or call 413‑301‑WELL (9355) . Please stay safe.
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