Community Crisis Stabilization Virtual Tour

May 27, 2021

Adult Community Crisis Stabilization (CCS) provides a short-term, out-of-home placement for individuals 18 years and older who have a need to resolve an acute emotional issue. The program provides a home-like, safe, and supervised environment for psychiatric crises or hospital step-downs. Individuals served at CCS do not require the intensive medical treatment of a locked, in-patient hospital facility.


CCS is staffed 24 hours, 7 days a week. Services include clinical assessment, medication evaluation, and the development of personal recovery tools. After-care arrangements for continued support in the community are part of discharge planning including referrals for counseling and medication therapy, intensive outpatient programs, and many other continuing-care supports related to emotional and substance use recovery.


The CCS team includes Psychiatric Providers, Psychiatric Nurses, Social Workers and Mental Health Clinicians, Counseling Staff, Recovery Coaches, and Certified Peer Specialists.


CSS Services include:

  • Diversion from in-patient hospital
  • Individual Crisis Planning
  • Medication Evaluation
  • Case Coordination with medical and community providers
  • Individual and Group Counseling
  • Mental Health and Addiction Education
  • Peer Support
  • The transition from in-patient hospital to home
  • Linkages and referrals to after-care and community supports


Eligibility:

  • Adults, 18 and older
  • All MassHealth insurance, some private insurance
  • CCS accepts referrals from Massachusetts Emergency Service Programs (ESPs). CCS can be used as a short-term, transitional placement from the in-patient hospital setting to home.


For more information or to make a referral call (413) 733-7875.

To learn more about the program, view the virtual tour of our Springfield CCS/Respite facility located at 417 Liberty Street, Entrance E, Springfield, MA 01104.


SHARE

Therapy & Support Groups
December 19, 2025
The colder months can be a time when connection and care matter most. Our therapy and support groups offer a welcoming space to build resilience, strengthen skills, and find community.
BHN Crisis Services
December 11, 2025
When life feels overwhelming, we’re here for you. Our Crisis Intervention team supports children, youth, adults, and families facing mental health or substance use emergencies—such as suicidal thoughts, panic attacks, severe depression, or trauma. We also provide short-term follow-up care to help stabilize after a cris
Dr. Jalil A. Johnson
December 2, 2025
BHN welcomes Dr. Jalil A. Johnson as Senior VP, bringing 20+ years of expertise in healthcare leadership, program development, and clinical operations.
Show More

Newsletter Sign-Up

Sign-up for our newsletter to receive updates on what's happening at BHN.

Newsletter Sign-Up