Community Crisis Stabilization Virtual Tour

May 27, 2021

Adult Community Crisis Stabilization (CCS) provides a short-term, out-of-home placement for individuals 18 years and older who have a need to resolve an acute emotional issue. The program provides a home-like, safe, and supervised environment for psychiatric crises or hospital step-downs. Individuals served at CCS do not require the intensive medical treatment of a locked, in-patient hospital facility.


CCS is staffed 24 hours, 7 days a week. Services include clinical assessment, medication evaluation, and the development of personal recovery tools. After-care arrangements for continued support in the community are part of discharge planning including referrals for counseling and medication therapy, intensive outpatient programs, and many other continuing-care supports related to emotional and substance use recovery.


The CCS team includes Psychiatric Providers, Psychiatric Nurses, Social Workers and Mental Health Clinicians, Counseling Staff, Recovery Coaches, and Certified Peer Specialists.


CSS Services include:

  • Diversion from in-patient hospital
  • Individual Crisis Planning
  • Medication Evaluation
  • Case Coordination with medical and community providers
  • Individual and Group Counseling
  • Mental Health and Addiction Education
  • Peer Support
  • The transition from in-patient hospital to home
  • Linkages and referrals to after-care and community supports


Eligibility:

  • Adults, 18 and older
  • All MassHealth insurance, some private insurance
  • CCS accepts referrals from Massachusetts Emergency Service Programs (ESPs). CCS can be used as a short-term, transitional placement from the in-patient hospital setting to home.


For more information or to make a referral call (413) 733-7875.

To learn more about the program, view the virtual tour of our Springfield CCS/Respite facility located at 417 Liberty Street, Entrance E, Springfield, MA 01104.


SHARE

Deaf Awareness Month
September 15, 2025
September is Deaf Awareness Month, a time to celebrate the culture, language, and lived experiences of Deaf, Hard of Hearing, and DeafBlind individuals. At BHN, we’re proud to highlight the voices of two incredible team members.
Thank you to our Direct Support Professionals at BHN!
September 10, 2025
Thank you to our Direct Support Professionals at BHN!
Recovery Month 2025
September 2, 2025
In the spirit of National Recovery Month, we share stories from staff and individuals served at BHN's recovery programs as a beacon of hope for others.
Show More

Newsletter Sign-Up

Sign-up for our newsletter to receive updates on what's happening at BHN.

Newsletter Sign-Up