Community Crisis Stabilization Virtual Tour

May 27, 2021

Adult Community Crisis Stabilization (CCS) provides a short-term, out-of-home placement for individuals 18 years and older who have a need to resolve an acute emotional issue. The program provides a home-like, safe, and supervised environment for psychiatric crises or hospital step-downs. Individuals served at CCS do not require the intensive medical treatment of a locked, in-patient hospital facility.


CCS is staffed 24 hours, 7 days a week. Services include clinical assessment, medication evaluation, and the development of personal recovery tools. After-care arrangements for continued support in the community are part of discharge planning including referrals for counseling and medication therapy, intensive outpatient programs, and many other continuing-care supports related to emotional and substance use recovery.


The CCS team includes Psychiatric Providers, Psychiatric Nurses, Social Workers and Mental Health Clinicians, Counseling Staff, Recovery Coaches, and Certified Peer Specialists.


CSS Services include:

  • Diversion from in-patient hospital
  • Individual Crisis Planning
  • Medication Evaluation
  • Case Coordination with medical and community providers
  • Individual and Group Counseling
  • Mental Health and Addiction Education
  • Peer Support
  • The transition from in-patient hospital to home
  • Linkages and referrals to after-care and community supports


Eligibility:

  • Adults, 18 and older
  • All MassHealth insurance, some private insurance
  • CCS accepts referrals from Massachusetts Emergency Service Programs (ESPs). CCS can be used as a short-term, transitional placement from the in-patient hospital setting to home.


For more information or to make a referral call (413) 733-7875.

To learn more about the program, view the virtual tour of our Springfield CCS/Respite facility located at 417 Liberty Street, Entrance E, Springfield, MA 01104.


SHARE

A photo of a boy with his head down and his mother comforting him.
January 15, 2026
Support for families when a child is struggling at home or school. Compassionate, practical help for youth and caregivers navigating emotional or behavioral challenges.
January 7, 2026
BHN, the CSA for Western Massachusetts, has launched its FIT program, expanding community-based behavioral health care for children, youth, and families.
Therapy & Support Groups
December 19, 2025
The colder months can be a time when connection and care matter most. Our therapy and support groups offer a welcoming space to build resilience, strengthen skills, and find community.
Show More

Newsletter Sign-Up

Sign-up for our newsletter to receive updates on what's happening at BHN.

Newsletter Sign-Up