Adults

Adult Community Clinical Services (ACCS)

Adult Community Clinical Services (ACCS) is a Department of Mental Health (DMH) program that helps adults living with a mental illness recover and thrive by providing clinical and rehabilitative interventions. BHN's diverse team provides support using their unique skills, training, and experiences to help members reach their individual recovery goals. 

The ACCS program provides:

• Support for obtaining and maintaining safe and affordable housing, which may include subsidies and supported living environments
• Support for finding and sustaining work
• Practical help with gaining skills in managing life’s tasks and making independent choices
• Help managing finances, along with budgeting support and emergency planning
• Meetings with ACCS peers to share their personal experience with recovery
• Participation in structured plans with proven success to strengthen personal safety and wellbeing including "Wellness Recovery Action Planning" "(WRAP)
•  Help connecting to educational opportunities
• Useful tools and skills for support when times are hard, as well as connection to other mental health providers
• Support and further connecting with community and its resources

Adult Court Clinic (Forensic Mental Health Services)

Provides court-ordered mental health and substance use evaluations, including competency to stand trial, criminal responsibility, aid in sentencing, and civil commitments for mental illness (Section 12e) and substance abuse (Section 35).

Services to District and Superior Courts 

• Competency to stand trial evaluations
• Criminal responsibility evaluations
• Aid in sentencing evaluations
• Probationers’ need for treatment
• Evaluations for civil commitment of a mentally ill person
• Consultation and training to courts and probation departments
• Expert witness testimony
• Liaison between the criminal justice system and the mental health system, including public and private hospitals and community agencies

For more information call  (413) 748-7701.

Agawam Counseling Center

Individual, family, and group outpatient therapy.

To request services through this program as a new client, call (413)246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413)786-6410.

After Incarceration Support Systems Program (AISS)

For information call (413) 781-2050.

Baystate (Integration)

BHN Valley Human Services

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413) 967-6241.

Community Support Program--CSP

A short-term program designed to help adults with mental health or substance use challenges live independently in the community. CSP serves adults who have recently been in or who are at risk for psychiatric hospitalization or admission to detox.
Staff assist individuals with accessing community resources, including:

• Transportation services*
• Food pantries
• Day programs
• Public entitlements
• Therapeutic services
• Housing stability

*CSP can provide short-term transportation assistance to professional appointments while long-term transportation services are being secured via outside providers.

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413) 733-1431.

GAP Care Management

GAP provides a comprehensive collection of services designed to meet the needs of people of all ages to help bridge and create access to services, stabilize people in crisis and provide necessary behavioral health treatment.

BHN can help individual’s access quality services, including:

• Connecting individuals to outpatient therapy and prescribing
• Referral support for medication assisted treatment for substance use disorders
• Screening and monitoring of your health status
• Care management, skill building, and health Education
• Peer and family support services
• Assistance with education and employment opportunities
• Care coordination services for children
• Assistance with insurance coverage
• Housing resources

Questions about accessing services? Call BHN’s Care Management Department at (413) 272-0715 or email caremanagement@bhninc.org

BHN The Carson Center for Adults and Families (CAF)

To request services through this program as a new client, call (413) 246-9675. 

To reach existing providers through this program or for other inquiries regarding this program, call (413) 568-6141.

Center for Development

Outpatient clinical services for individuals with developmental disabilities as well as support and consultation for their teams. This involves individual therapy, family therapy, group therapy and case consultation in a variety of settings.

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call:  

• Springfield (413) 737-3730
• Westfield (413) 568-6141

City Clinic

Outpatient/inpatient family and group therapy, serving primarily Latino populations.

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call: (413) 532-0389

Day Treatment Program (IOP)

Day Treatment assists individuals with psychiatric disorders and provides structured, goal-oriented groups focused on improving an individual’s ability to function in the community and to establish and maintain stable, interpersonal relationships to manage their symptoms. Treatment may also assist with vocational, educational and other recovery-focused interests.

The program operates 6 hours per day, 5 days per week.

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413) 734-3151.

DMH Flexible Support Services

Domestic Violence Advocacy

BHN staff offers support for individuals after an upsetting or violent event with a partner, either over the phone or in person. BHN provides assistance with how to plan for your safety, how to exercise your rights and how to work with the police or court systems. All survivor services are provided free of charge.

Call (413) 579-2924.

DUI, OUI, DWI Programs - MA and Out of State

DUI, OUI, DWI Programs - MA and Out of State:

• Massachusetts Impaired Driving Program (Driver Alcohol Education Program prior to 7/1/2020) - Court ordered or RMV referred, 38 hour licensed psyschoeducation program
• Second/Multiple Offender Aftercare Program - Court referred, clinical outpatient licensed substance use assessment and treatment program

District Courts that make referrals to the program include Springfield, Palmer, Westfield, Northampton, Chicopee, Holyoke, Eastern Hampshire County, and others.

Intake/Enrollment Locations: All locations except for BHN Liberty Street Clinic

Out-of-State OUI/DUI offense requirement(s) are reviewed and provided case by case by the Clinical Coordinator.

For information call (413) 246-9675.

Healing Alliance Support Groups

BHN holds Healing Alliance Support Groups for women who are questioning the health of their relationships.

All survivor services are provided free of charge.

To request services through this program as a new client, call (413) 246-9675. 

To reach existing providers through this program or for other inquiries regarding this program, call (413) 579-2924​​​​​​​.

Individual and Community Living Supports

Provides hourly supports to adults with developmental or intellectual disabilities living on their own in the community. The ultimate goal is to help an individual live on their own safely and be as productive in the community as their skills allow them to be.

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call:

• Holyoke (413) 536-6162
• Northampton (413) 582-7961

Liberty Street Clinic

The Liberty Street Clinic at Behavioral Health Network offers mental health and substance abuse outpatient treatment to adults using individual, group, and family/couple modalities. At the Liberty Street Clinic, we aim to help people achieve and maintain optimal real-world functioning and assistance in pursuing life goals and improving interpersonal relationships.

To request services through this program as a new client, call (413) 246-9675:

To reach existing providers through this program or for other inquiries regarding this program, call (413) 734-3151

Mercy Medical Center (Integration)

Mt. Tom Center for Mental Health and Recovery

Mount Tom Center for Mental Health and recovery is a community-based outpatient mental health and substance abuse program providing on-site and outreach services in the following areas: child and adolescent, adult (general referrals and program based), developmentally delayed/mental health, substance abuse and dual diagnosis (SA/MH).

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413) 536-5473​​​​​​​​​​​​​​.

Mt. Tom Mental Health Center (Community Support Program)

The Community Support Program (CSP) is a short-term program designed to help adults with mental health or substance use challenges to live independently in the community. BHN CSP serves adults who have recently been in or who are at risk for psychiatric hospitalization or admission to detox.

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413) 737-2439​​​​​​​.

One Care Program

One Care provides team-based, comprehensive medical and behavioral health care management and coordination services to members with chronic medical problems, intellectual disabilities, behavioral health issues, and substance use disorders. 

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413) 272-0715.

Open Door Club

A self-advocacy group for individuals with disabilities. Weekly meetings are held at Florence Congregational Church. Meetings consist of educational programs to assist members to become more independent and self-reliant and include discussion of current events as well as individual rights and personal responsibilities; and social activities.

For more information call (413) 582-7961.

Program of Assertive Community Treatment (PACT)

A comprehensive service model for individuals with a serious illness who have current criminal justice involvement or a history of repetitive criminal justice involvement who may benefit from intensive coordinated services.

To request services through this program as a new client, call (413) 246-9675. 

To reach existing providers through this program or for other inquiries regarding this program, call (413) 734-3151.

Partial Hospitalization Program (PHP)

An effective treatment experience for individuals at high risk for mental health hospitalization or stepping down from a more intensive program through intensive group therapy, Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) skill building, symptom management and recovery planning.

PHP operates 5 hours per day, 5 days per week for 2-5 weeks.

To request services through this program as a new client, call (413) 246-9675. 

To reach existing providers through this program or for other inquiries regarding this program, call (413) 734-3151.

PATCH/Under 5 Thrive

The Planned Approach To Community Health (PATCH) program provides planning and assistance to individuals and families seeking access to essentials such as food, housing, and health care, as well as addiction treatment, domestic violence services, continuing education, and career guidance

Primary Care Behavioral Health

A part of BHN’s Integration program, Primary Care Behavioral Health has the goal of integrating behavioral health services to improve the health outcomes of the individuals we serve. PCBH provides targeted, flexible behavioral health support in the primary care setting through treatment that is person-centered, evidence-informed, and focused on collaborate goal-setting.

Proteus Intimate Partner Abuse Education Program

A Massachusetts Department of Public Health-certified 40-week program for men who are working to create safe and respectful intimate partner relationships. BHN provides an initial intake assessment and offers weekly groups in Athol, Belchertown, Greenfield, Northampton, Springfield and Ware.

To request services through this program as a new client, call (413) 246-9675.

To reach existing providers through this program or for other inquiries regarding this program, call (413) 579-7569.

Sloan Clinic

For more information call (413) 733-1423.

Intensive Outpatient Program (IOP)

A short-term substance use disorder program for individuals who need outpatient therapy more than once a week. Treatment consists of daily group sessions as well as working with a counselor who specializes in addiction. The program takes referrals from acute treatment/detoxification services and other substance abuse providers.

For more information call (413) 733-1423.

The Living Room

The Living Room, a bright, open space located at BHN’s main campus in Springfield, is for those coping with a behavioral health issue where peers are available to meet with guests of the program. Often, The Living Room provides a safe space, allowing for someone in crisis to connect with peers, avoiding the emergency room or hospitalization. The concept is to connect those in crisis with those who have been down a similar path and have an intimate understanding of what the struggle is like.

The Living Room is a recovery model that draws from a strength-based approach and enlists the values of hope, peer-to-peer support, empowerment of guests and transparency.

View the Living Room Virtual Tour

Community Care Cooperative (C3) Flex Services Housing Program

The Flex Services Housing Program is a partnership between Community Care Cooperative (C3), BHN, and Wayfinders to provide housing assistance to eligible members who are experiencing homelessness or are at risk of being homeless.

A BHN Housing Specialist will assess the member’s pre-tenancy and tenancy sustaining needs, and develop plans for connecting members with appropriate local services. The Housing Specialist works in collaboration with Wayfinders to determine what existing programs may be appropriate for the members.

Services include:

• Pre-tenancy (ie. Assisting with obtaining and completing housing applications; transitional assistance, including one-time household set up costs and first/last month’s rent)
• Tenancy Sustaining (ie. Assisting members with communicating with landlords; obtaining adaptive skills needed to live independently in the community)
• Home Modifications and Goods needed to ensure member’s health and safety (ie. Installation of grab bars and hand showers; door way modifications; air conditioners; in-home environmental risk assessments)

To request services through this program as a new client, call (413) 272-0715.