As MA continues to be impacted by Coronavirus (COVID-19) the health and safety of Behavioral Health Network (BHN) employees and individuals served remains our top priority. As a healthcare provider we are taking all steps necessary to ensure our essential services continue to be available to those who need them.
To contribute to community health and safety, BHN has adopted social distance recommendations provided by public health officials. Where feasible, staff will work remotely and individuals will be served via remote technologies. In addition, BHN has increased its worksite disinfection protocols to reduce exposure to the virus.
The Living Room, a bright, open space located at BHN’s main campus in Springfield, is for those coping with a behavioral health issue where peers are available to meet with guests of the program. Often, The Living Room provides a safe space, allowing for someone in crisis to connect with peers, avoiding the emergency room or hospitalization. The concept is to connect those in crisis with those who have been down a similar path and have an intimate understanding of what the struggle is like.
The Living Room is a recovery model that draws from a strength-based approach and enlists the values of hope, peer-to-peer support, empowerment of guests and transparency.
The Living Room is provided at no cost and is open to walk-ins daily from 7:30 a.m. to 7 p.m., and those needing more assistance are screened by a Living Room supervisor and may stay the night.