Those Who Serve: Jessica

January 3, 2020

Jessica DeFlumer-Trapp, Vice President of Integration at Behavioral Health Network (BHN), recently received the Excellence in Care Integration Award at the Association for Behavioral Health’s (ABH) annual “Salute to Excellence” event. 



Jessica brings significant expertise in healthcare reform and innovation, financing models, behavioral health technologies related to population health, and other similar areas. Prior to joining BHN, Jessica worked at the State of Connecticut’s Department of Mental Health and Addiction Services where she served as Lead Manager in various programs involved with behavioral health care management for Medicaid members. Here, Jessica’s leadership roles included Lead Project Manager for Behavioral Health Homes, Health Information Technology Implementation Team Manager, and Operations Lead for Targeted Case Management, to name a few. Before working at DMHAS, Jessica served as a senior executive for a community behavioral health agency where she oversaw outpatient, CSP, and residential operations in addition to IT/IS development and implementation. 


Jessica received her Master’s of Arts in Counseling and Community Psychology from Marist College in Poughkeepsie, New York, and completed a post-degree licensure program at Loyola College of Maryland in Baltimore, before obtaining licensure as a Licensed Professional Counselor.


In the two years that Jessica has served at BHN, she has been guiding the organization’s dramatic growth in medical integration and care management. Strategies to integrate behavioral and physical health are at the forefront of healthcare in BHN’s service area and in the nation. As BHN’s Vice President managing behavioral and physical health integration, Jessica is guiding new initiatives related to integration and population health. Jessica was recognized by ABH for her ability to understand trends at the macro level as it relates to the evolving landscape in behavioral health, and bring concept and strategy to the implementation level.


According to Kathy Wilson, BHN President and CEO, “Jessica embodies the values representative of the award based on her deep commitment to advancing behavioral health for the people and communities we serve. She has emerged as a leader within the behavioral health field and at Behavioral Health Network. She is passionate about our work, is an eager learner, is humble and values equally the people she works with and the communities we serve.”

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Clinic & Outreach Services – Telehealth Only Due to severe weather, all BHN clinic and outreach services will be provided by phone or video only on Monday, February 23. No in‑person services will be available in these programs. Programs Operating as Usual Psychiatric Crisis Services : Open for in-person and telehealth visits. All residential and 24-hour programs : Operating as usual . Medication Addiction Treatment (MAT) Programs – Eastern MA CLOSED for patient treatment on Monday, February 23 . This includes MAT programs in Somerville, Lawrence, Hyannis, Brockton, and Attleboro . Medication Addiction Treatment (MAT) – Western MA MAT programs in Springfield, Holyoke, Greenfield, and Orange will be open with abbreviated hours. If you have questions, please contact your provider directly or call 413‑301‑WELL (9355) . Please stay safe.
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