Mental Health Resources
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Abuse & Neglect Reporting
Elder Abuse 24-hour Hotline, 60 yrs or older
Disabled Persons Protection Commission (DPPC), Ages 18-59
DCF Hotline, Ages under 18
DMH Hotline, All ages receiving DMH services in last 6 months
Department of Public Health (DPH), All ages in long term care facilities
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Crisis Services
417 Liberty St Springfield, MA
413-733-6661
24 Hour Crisis Services
359 Fenn St Pittsfield, MA
413-499-0412
24 Hour Crisis Service
Clinical & Support Options Crisis & Respite
29 North Main St, Florence MA
413-586-5555
Covers Hampshire County
153 Hazard Ave #1 Enfield, CT
860-253-5020
Emergency Mental Health Services
55 N Lake Ave Worcester MA
508-334-3562
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Emergency Rooms
759 Chestnut St Springfield MA
413-734-3233 / 413-794-0000
Baystate Franklin Medical Center
164 High St Greenfield, MA
413-773-0211
85 South St Ware, MA
413-967-6211
40 Wright St Palmer, MA
413-283-7651
30 Locust St Northampton, MA
413-582-2000
575 Beech St Holyoke, MA
413-534-2500
115 W Silver St Westfield, MA
413-571-0000
217 Carew St Springfield MA
413-748-9670
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Veterans Services
Statewide Advocacy for Veteran’s Empowerment (SAVE)
888-844-2838 (Press 2 for SAVE)
Veterans Crisis Hotline
1-800-273-8235 (Press 1 for Veterans)
Open 24/7
National Call Center for Homeless Veterans
1-877-424-3838
Open 24/7
Springfield Dept of Veteran Services
36 Court St Rm 101 Springfield MA
413-787-6144
90 Ashley Ave West Springfield MA
413-737-5167 / 877-927-8387
Closed Weekends
421 North Main St Leeds, MA
413-584-4040
200 Springs Rd Bedford, MA
781-687-2347
940 Belmont St Brockton, MA
508-583-4500
110 Cherry St Holyoke, MA
413-532-9475
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Northampton & Amherst, MA Area Resources
8 Atwood Dr Suit 201 Northampton MA
413-582-0471
21 Olander Dr Northampton, MA
413-585-1300
DCF Northampton
1 Prince St Northampton, MA
413-586-6776
1 Prince St Northampton, MA
413-587-6200
DDS Northampton (Manages Hampshire/Franklin Area)
1 Roundhouse Plaza
586-4948 Ext 110
DTA Holyoke (Manages Northampton area)
72-100 Front St Holyoke, MA
413-552-5400
YWCA 24 hour Domestic Violence/Sexual Assault Hotline
800-733-7100 or 800-796-8711
800-223-5001 (Spanish)
Homeless Shelters/Resources
17 Seelye St # 2320 Amherst, MA
413-658-0060
305 Main St Easthampton, MA
413-527-3527
91 Grove St Northampton, MA
413-586-6001
43 Center St Northampton, MA
413-750-2067
Safe Passage, Domestic Violence Shelter
76 Carlon Dr Northampton, MA
413-586-1125
ServiceNet Shelter & Housing
129 King St Northampton, MA
413-585-1300
Outpatient Services
Community Substance Abuse Center
297 Pleasant St Northampton, MA
413-584-2404
143 West St Northampton, MA
413-586-8212
Cooley Dickinson Hospital
30 Locust St Northampton, MA
413-582-2000
30 Locust St Northampton, MA
413-582-4400
CHD Family Outreach of Amherst
401 Main St Suite 12 Amherst, MA
413-549-5548
CHD Outpatient Behavioral Health Services
179 Northampton St Easthampton, MA
413-529-1764
Residential and Support Programs
Gandara Hairston House , Males only 18+
25 Graves Ave Northampton, MA
413-585-8390
BHN Franklin/Hampshire Residential
518 Pleasant St Northampton, MA
413-582-7961
Maple House Sober Housing, Managed through Gandara
Northampton, MA
413-585-8390
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Greenfield, MA Area Resources
1 Arch Place Greenfield, MA
413-774-1000
143 Munson St, #4 Greenfield, MA
413-775-5000
DMH
13 Prospect Street Greenfield, MA
772-5600 / TTY 772-3076
298 Federal St Greenfield, MA
413-*772-3400
YWCA 24 hour Domestic Violence/Sexual Assault Hotline
800-733-7100 or 800-796-8711
800-223-5001 (Spanish)
Homeless Shelters/Resources
Franklin County Emergency Shelter, Both Male + Female Beds
15 Farren Ave Turners Falls, MA
413-772-0499
Greenfield Family Inn, Both Male + Female Beds 128 Federal St Greenfield, MA
413-774-6382
60 Wells St Greenfield, MA
413-772-0499
Adolescent Services
New England Farm Workers Council, Covers Hampshire/Franklin County Area
Child Care Resources
413-475-3656
Outpatient Services
Community Health Care Inc.
177 Shelburn Rd Greenfield, MA
413-774-3321
Servicenet Beacon Recovery House
53 Beacon St Greenfield, MA
413-773-1705 (Women), 413-773-1706 (Men)
367 Main St Athol, MA
1-844-243-4357
131 West Main St, Orange, MA
978-544-2148 / 1-844-243-4357
Phoenix House Brattleboro (substance abuse)
802-257-4677
Habit OPCO Brattleboro (substance abuse)
802-258-4623
Brattleboro Retreat Starting Now Program (substance abuse IOP and OP)
802-258-3700
Alcohol & Drug Resources
Substance Abuse Service Helpline
1-800-327-5050
Residential and Support Programs
Franklin/Hampshire Residential
518 Pleasant St Northampton, MA
413-582-7961
Health Care & Rehabilitation Services (substance abuse and mental health community service agency)
Brattleboro VT: 802-254-6028
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Westfield & West Springfield, MA Resources
77 Mill St Springfield MA
413-568-1421
DCF Holyoke Office (Covers Westfield/West Springfield)
112 Industry Ave ,Springfield MA
413-205-0500
1 Prince St Northampton MA
413-587-6200
Department of Developmental Services
436 Dwight St Springfield MA
413-784-1339 / TTY 784-1354
DTA Springfield (Liberty Street)
Covers Westfield/West Springfield
243 Cottage Street Springfield MA
413-858-1000
YWCA 24 Hour Domestic Violence/Sexual Assault Hotline
800-733-7100 / 800-796-8711
800-223-5001 (Spanish)
Homeless Shelters/Resources
86 Broad St Westfield MA
413-568-9967 / 413-562-3864
Meadow Street Apartments
101 Meadow St Westfield, MA
413-568-9891
Samaritan Inn, Male + Female 18+
7 Free St Westfield MA
413-568-3122
Outpatient Services
Community Substance Abuse Center
125 N Elm St Westfield, MA
413-568-6600
CHD Center For Human Development
332 Birnie Ave Springfield, MA
413-733-6624
West Central Family and Counseling
103 Myron St West Springfield, MA
413-592-1980
1132 Westfield St West Springfield, MA
413-734-6900
Child & Family Service of Pioneer Valley
425 Union St West Springfield, MA
413-737-4718
246 Park St West Springfield, MA
413-781-6556
30 Southwick St Feeding Hills, MA
413-786-6410 / 413-787-0705
Residential and Support Programs
Springfield/Westfield Residential Services
471 Chestnut St Springfield, MA
Substance Abuse Service Helpline
1-800-327-5050
117 Park Ave #100 West Springfield MA
1-866-801-1592
Network of Care Massachusetts includes a directory of over 5,000 programs and organizations across the Commonwealth, searchable by keyword and zip code. If you are looking for an individual therapist or psychiatrist, please contact one of the many helplines in Massachusetts that can connect you to care. Let Network of Care Massachusetts help you take the first step in locating mental health, substance use, and related social services in your community to support good health and recovery.
National Alliance on Mental Illness
NAMI Mass provides advocacy, education, support and public awareness so that all individuals and families affected by mental illness can build better lives. See website for a current list of support and education groups for individuals and family members impacted by mental illness or call the COMPASS Helpline at 800-950-6264.
Suicide Prevention Resource Center
The suicide prevention resource center provides a variety of resources for individuals in need of services. The resource center also provides a number of programs and training's for those interested.
