BHN COVID-19 Update

As MA continues to be impacted by Coronavirus (COVID-19) the health and safety of Behavioral Health Network (BHN) employees and individuals served remains our top priority. As a healthcare provider we are taking all steps necessary to ensure our essential services continue to be available to those who need them.

To contribute to community health and safety, BHN has adopted social distance recommendations provided by public health officials. Where feasible, staff will work remotely and individuals will be served via remote technologies. In addition, BHN has increased its worksite disinfection protocols to reduce exposure to the virus.

BHN has introduced an innovative new program, BHNTeleCare, in response to the COVID-19 crisis that will allow individuals to continue services from the comfort and safety of their own homes.

BHN is transitioning service at its ten counseling and outpatient clinics to remote therapy, providing services via virtual sessions, seven days a week. For those without access to phone or video technology, BHN’s physical outpatient clinics are operating limited hours to continue providing in-person services during this crisis. Children, youth and family programs continue to accept new clients and remain available to those who need them. Individuals will continue to receive all services with the same level of support via remote technology.

For more information or to request an appointment, please contact BHN at any of the following numbers:

Children, Youth and Family Programs

For the following programs, call (413) 737-2439

  • Intensive Care Coordination
  • In-Home Therapy
  • In-Home Behavioral Services and Applied Behavior Analysis
  • Therapeutic Mentoring
  • Family Support and Training

BHN also has two crisis lines open 24 hours per day, seven days per week:

How to Access BHNTeleCare Phone & Online Virtual Counseling Services

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